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Renaming a help category can change public URLs for the category and its articles. Plan the slug, redirects, navigation, and article attachments before making the change.
What this guide helps you do
- Understand which public URLs will change.
- Update tags, category labels, and navigation safely.
- Protect old URLs with redirects when needed.
Before you start
- Know the current category slug and the new slug.
- List affected articles and any links to the old category.
- Decide whether the change is only a display label or also a URL slug change.
Do it manually
- Audit the existing category URL, child tags, and article URLs.
- Choose the new category name and slug.
- Update the tag label first if the public URL should stay the same.
- If the slug must change, update the tag slug and affected navigation links.
- Add redirects from old category and article paths when public links exist.
- Test category page, article pages, breadcrumbs, search cards, and navigation.
Ask Faster AI
- Create a rename plan for this help category, including affected URLs and redirects.
- Review these old and new slugs and tell me what links need updates.
- Draft a QA checklist for category rename testing.
Review before saving or publishing
- Do not change slugs casually on pages that already have traffic or links.
- Check old URLs after redirects are saved.
- Confirm article breadcrumbs match the new category order.
Common issues and fixes
- If articles still show the old path, check their deepest attached tag.
- If old links break, add or fix redirects.
- If only the label was intended to change, restore the old slug and update display text only.
Nested content URL routing
For the permalink behavior to understand before changing category slugs or moving content in a nested tag tree, read the hierarchical permalinks article. How We Route Nested Content: Hierarchical Permalinks in the CMS.
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