Most social publishing issues come from channel connection, media requirements, schedule timing, missing approvals, or content that was saved in one view but not refreshed in another. Start with the visible status, then check the post setup.

What this guide helps you do

• Identify why a social post did not publish or preview correctly.
• Check channel connection, media, schedule, and approval status.
• Repair the post without creating duplicate content.

Before you start

• Open the affected post from the calendar or explorer.
• Know which channel failed and whether the post was draft, scheduled, or published.
• Have replacement media or copy ready if the channel rejected the original content.

Do it manually

1. Open the post and read the visible status or error message.
2. Check that the social channel is connected and enabled.
3. Confirm the post has the right text, media, channel selection, date, time, and approval status.
4. Preview the post for each selected channel.
5. Fix media size, missing copy, expired connection, or schedule timing as needed.
6. Save the corrected post and publish or reschedule after review.

Ask Faster AI

• Review this failed social post and list likely causes: channel connection, media size, missing approval, schedule timing, or copy problem.
• Rewrite this post so it fits LinkedIn and Instagram requirements, and keep both versions as drafts.
• Create a recovery checklist for every post that failed in this campaign.

Review before saving or publishing

• Do not reconnect external social accounts with credentials pasted into chat.
• Check each channel preview because requirements differ across networks.
• Confirm the corrected post is not a duplicate of something already published.

Common issues and fixes

• If a channel is disconnected, reconnect it from channel settings and retry only after the connection is healthy.
• If media is rejected, replace it with the correct size, format, or duration.
• If the post is still draft, publish or schedule it only after approval.

Placeholder media

• Screenshot placeholder: add an annotated screenshot of troubleshoot social publishing with customer names, private amounts, email addresses, draft copy, internal notes, and unpublished details blurred.
• Video placeholder: add a short walkthrough that shows the manual path first, then shows how to ask Faster AI for the same outcome and review the draft before saving, sending, or publishing.

Related help

• Connect a social channel
• Edit a post from calendar or explorer
• Publish now or move back to draft