Context makes AI work specific. Attach or mention the customer, page, post, form, audience, media, channel, blog, template, or workflow when you want Faster AI to review or prepare work for a specific item.

What this guide helps you do

• Point Faster AI at the correct workspace item.
• Reduce generic answers and wrong-record edits.
• Make review easier because the draft is tied to the right source context.

Before you start

• Open or identify the item you want to reference.
• Use a specific title, customer name, email, channel, campaign, or file name.
• Avoid adding private secrets or unrelated customer data to the prompt.

Do it manually

1. Open Workspace chat or the chat panel inside the relevant tool.
2. Use available context chips, mentions, attachments, or the current page context when the UI offers them.
3. Name the item clearly, such as the customer record, form, page, post, audience, channel, media file, or workflow.
4. Explain what Faster should do with that context: summarize, compare, draft, update, troubleshoot, or prepare a change.
5. Ask Faster AI to show the draft, plan, or preview before applying changes.
6. Open the linked item in its editor to confirm the result.

Ask Faster AI

• Use the selected customer record to draft a follow-up task and email. Show both before saving.
• Use this page draft and suggest missing sections, placeholder media, and calls to action.
• Use the attached blog post to create LinkedIn, newsletter, and website summary drafts.

Review before saving, sending, or publishing

• Confirm the referenced item is the correct one before approving changes.
• Check whether attached context includes private notes that should not appear in public copy.
• Use the owning editor to review final content and settings.

Common issues and fixes

• If Faster AI cannot find the item, open it directly or use a more specific title, email, URL, or file name.
• If the output mixes two items, restart with one target at a time.
• If a context chip is stale, refresh the page or reopen the item before asking again.

AI content workflow example

For how real stories, numbers, posts, campaigns, and offers make AI drafts sound less generic, read the AI content workflow article. An AI Content Workflow That Doesn't Sound Like AI.

Safe customer context for AI

For the operating rules behind task-scoped attachments, workspace memory, and review before customer-facing work ships, read the customer context article. Giving AI Your Customer Context (Safely).

One media library for every asset

For how media assets can be treated as context for AI drafts across pages, posts, emails, and campaigns, read the Media Library article. The New Media Library: One Home for Every Asset.

Describe website changes to AI

For why attaching the right page or business context makes AI page edits more specific and reviewable, read the website AI article. Ask, Don't Click: Updating Your Website by Describing the Change.

Faster AI skills overview

For how context, memory, and skills work together so AI output follows both the right facts and the right method, read the AI skills article. Faster AI Skills: Teach Your Workspace New Tricks.

Workspace memory for AI

For the difference between durable business memory and task-specific attached context, read the AI memory article. Why Your AI Assistant Should Remember Your Business.

AI-drafted proposals

For how customer records, meeting notes, and past winners make AI proposal drafts specific instead of generic, read the AI-drafted proposals article. AI-Drafted Proposals and Documents (With the Approval Gate).

AI review replies

For a review-reply example where customer record context is what prevents generic AI output, read the AI review replies article. Replying to Reviews with AI Without Sounding Like a Robot.

Brand voice guide

For when to attach a voice guide as context for a specific page, post, campaign, or reply, read the brand voice guide article. Writing a Brand Voice Guide (That AI and Humans Both Follow).

Placeholder media

• Screenshot placeholder: add an annotated screenshot of attach context to ai chat with private customer names, emails, amounts, task details, and unpublished content blurred.
• Video placeholder: add a short walkthrough that starts from Workspace, shows the manual path, then shows how to ask Faster AI and review the result before saving, publishing, sending, or applying work.

Related help

• Start a chat from Workspace
• Use search to find work quickly
• Use Faster AI skills from chat