A replay extends the value of a webinar after the scheduled session. Use replay access to help registrants catch up, give attendees a next step, and follow up with people who showed interest but did not attend live.

What this guide helps you do

• Confirm whether replay is available and who can access it.
• Send replay follow-up without breaking registration or paid-access rules.
• Use replay behavior to guide customer follow-up.

Before you start

• Confirm the replay video is ready, published, and connected to the webinar.
• Know whether replay is on-demand, attendee-only, paid-only, member-only, or time-limited.
• Prepare follow-up copy for attendees, no-shows, paid registrants, and people who asked questions.
• Decide what call to action should appear after the replay.

Do it manually

1. Open the webinar and review video, replay, and schedule settings.
2. Confirm replay availability from the attendee dashboard or attendee room.
3. Review who should receive replay access based on registration, payment, membership, or attendance.
4. Send or schedule the replay follow-up message.
5. Check replay links from an attendee-like path before broad sharing.
6. Create follow-up segments for replay viewers, no-shows, and attendees who clicked or asked questions.

Ask Faster AI

• Create replay follow-up messages for attendees, no-shows, and paid registrants. Include a clear next step and review checklist.
• Check whether this webinar replay is ready to share and list any video, access, schedule, or paid-registration issues.
• Summarize replay behavior and suggest which attendees need sales follow-up, support follow-up, or a nurture sequence.

Review before attendees use it

• Confirm replay access matches what attendees were promised at registration.
• Do not send a public replay link if the webinar should require registration or payment.
• Check the call to action after the replay before sharing.
• Review follow-up copy for claims, offer details, and expiration dates.

Common issues and fixes

• If replay links do not work, check video availability, replay settings, attendee registration, and paid access.
• If no-shows complain, clarify whether replay is included and when it becomes available.
• If replay follow-up does not convert, improve the next step, offer timing, and segmentation.

Webinar funnel strategy

For using replay as part of the conversion path instead of only as a recording link, read the webinar funnel article. Webinars That Sell: From Registration Page to Replay.

Members-only content strategy

For how webinar replays can be public, registrant-only, paid-only, or member-only without hiding the marketing path, read the members-only area article. Building a Members-Only Area: Gating Content the Right Way.

Event marketing timeline

For how online-event replay turns registered no-shows into a second audience for follow-up, read the event marketing checklist. The Event Marketing Checklist: Fill Seats Without Paid Ads.

Connected workflows

• Create a segment from customer behavior
• Send a newsletter
• Collect pay-now payments from plugins
• Understand Customer 360

Placeholder media

• Screenshot placeholder: add an annotated screenshot of share a webinar replay with attendee names, emails, payment details, private questions, and unpublished webinar content blurred.
• Video placeholder: add a short walkthrough that shows the manual webinar path, then shows how to ask Faster AI for the same setup or review before attendees can register.

Related help

• Configure webinar video and replay
• Review webinar registrations and attendance
• Send webinar reminders