Registration and attendance data shows whether the webinar is attracting the right audience and whether attendees took the next step. Review it before the event, during follow-up, and after replay becomes available.

What this guide helps you do

• See registrants, attendees, no-shows, paid status, and replay access.
• Review attendance, interaction responses, chat, and follow-up signals.
• Create customer follow-up based on webinar behavior.

Before you start

• Know the webinar, session, date range, or attendee group you want to review.
• Decide how you define high-intent attendees, no-shows, and follow-up priorities.
• Confirm whether paid registration, replay, or attendance certificates affect follow-up.
• Prepare segments or tasks for attendees, no-shows, and people who asked questions.

Do it manually

1. Open the webinar and review registration and attendance views.
2. Filter by session, attendee, status, payment state, attendance, replay, or interaction response.
3. Open attendee details when you need customer context, question history, or payment information.
4. Review attendance and interaction responses before deciding who should receive follow-up.
5. Create Audience segments, customer tasks, or follow-up messages for attendees, no-shows, and high-intent registrants.
6. Export or summarize results only after private attendee details are handled appropriately.

Ask Faster AI

• Summarize this webinar attendance and identify attendees, no-shows, paid registrants, replay viewers, and people who need follow-up.
• Create follow-up segments for attended, registered but missed, asked a question, clicked a CTA, and watched replay.
• Review webinar performance and suggest what to improve for the next registration page, reminders, and replay follow-up.

Review before attendees use it

• Check attendee emails and customer records before sending follow-up.
• Do not expose private questions, payment state, or attendance details in public summaries.
• Review paid registrant status before promising replay or refunds.
• Use no-show follow-up differently from attendee follow-up.

Common issues and fixes

• If attendance looks low, compare registration timing, reminder delivery, schedule, and topic fit.
• If attendee details are duplicated, check whether the same person registered with multiple emails.
• If follow-up feels too broad, segment by attendance, question, CTA, payment, or replay behavior.

Webinar funnel strategy

For turning registrations, attendance, no-shows, questions, and replay behavior into useful follow-up, read the webinar funnel article. Webinars That Sell: From Registration Page to Replay.

Event marketing timeline

For how registration, attendance, no-show, and replay behavior should feed the next event plan, read the event marketing checklist. The Event Marketing Checklist: Fill Seats Without Paid Ads.

Connected workflows

• Send a newsletter
• Collect pay-now payments from plugins
• Understand Customer 360

Placeholder media

• Screenshot placeholder: add an annotated screenshot of review webinar registrations and attendance with attendee names, emails, payment details, private questions, and unpublished webinar content blurred.
• Video placeholder: add a short walkthrough that shows the manual webinar path, then shows how to ask Faster AI for the same setup or review before attendees can register.

Related help

• Send webinar reminders
• Review webinar chat and questions
• Build an Audience segment