The business profile gives Faster the durable context it needs for workspace work. Keep the name, contact details, industry, audience, offer language, and operating notes current before using AI to draft public or customer-facing material.

What this guide helps you do

• Update the business identity used across the workspace.
• Improve AI drafts with accurate positioning and contact details.
• Reduce mismatches across website copy, invoices, emails, and plugin pages.

Before you start

• Confirm the official business name, public contact details, timezone, and service area.
• Know which details are public and which should stay internal.
• Review old pages, forms, and emails after a major profile change.

Do it manually

1. Open workspace or account settings.
2. Find the business profile or organization profile section.
3. Update name, description, contact details, timezone, website, and any business context fields.
4. Save the profile and reopen Workspace chat.
5. Ask Faster AI to summarize the active business profile so you can confirm it is using the right context.

Ask Faster AI

• Review our business profile and suggest missing details that would improve website, email, and CRM drafts.
• Update future AI drafts to describe us as a service business for [audience]. Keep private operations out of public copy.
• Create a checklist of pages and campaigns I should review after this business profile change.

Review before saving or publishing

• Make sure profile text does not include private notes, credentials, internal project names, or customer data.
• Check business hours, timezone, address, and sender identity before using the profile in campaigns.
• After saving, review one AI-generated draft to confirm the tone and facts are correct.

Common issues and fixes

• If AI still uses old positioning, check whether workspace memory or an old draft contains the stale language.
• If public pages show old details, update and publish those pages separately.
• If invoices or payment emails use old contact details, review Money and sender settings too.

Use it in daily operations

• Review the business profile after pricing, service area, brand, or contact changes.
• Use it as a source of truth for customer-facing wording, not as a place for temporary task notes.
• For multi-brand organizations, confirm the active workspace before changing profile details.

Team handoff

• Write down what changed, who owns the next review, and which page, customer record, campaign, or plugin record should be checked next.
• If the work affects customers, include the public URL, test result, and any unresolved placeholder media in the handoff note.
• When Faster AI helped prepare the change, ask it to summarize the draft and review checklist so a teammate can approve the work without retracing every click.

Placeholder media

• Screenshot placeholder: add an annotated screenshot of update business profile for a workspace with private customer, payment, and workspace details blurred.
• Video placeholder: add a short walkthrough that shows the manual path, the Faster AI prompt, and the review step before anything goes live.

Related help

• Set up your Faster workspace
• Manage integrations