Course progress helps you see who is moving, who is stuck, and who is ready for the next offer, certificate, or follow-up. Review progress regularly for paid programs, onboarding courses, cohorts, workshops, and member education.

What this guide helps you do

• See learner progress and completion status for a course.
• Review current lessons, completed lessons, quiz attempts, assignments, and activity timing.
• Create follow-up tasks or messages based on learner behavior.

Before you start

• Know which course, cohort, customer group, or learner you want to review.
• Decide what counts as healthy progress for this course.
• Prepare follow-up actions for inactive, stuck, completed, or high-intent learners.
• Check whether certificates, assignments, quizzes, or Q&A affect completion.

Do it manually

1. Open Courses and choose the course or learner view.
2. Review enrollments, current lesson, completed lessons, percentage complete, last activity, quiz attempts, assignments, and certificate status.
3. Filter or sort learners by inactive, in progress, completed, failed, needs review, or ready for follow-up.
4. Open a learner record when you need customer context, notes, payment status, or conversation history.
5. Create a task, message, journey, or customer follow-up based on the progress pattern.
6. Review progress again after sending reminders or unlocking the next step.

Ask Faster AI

• Summarize progress for this course and identify learners who are stuck, inactive, ready for a certificate, or ready for a follow-up offer.
• Create follow-up messages for learners who stopped before lesson three and keep them ready for review.
• Review this learner progress record and tell me what action I should take next.

Review before learners use it

• Do not assume low progress means low interest; check access, time, reminders, and customer context.
• Review quiz or assignment results before issuing a certificate or completion message.
• Avoid sending progress reminders that reveal private learning activity to the wrong contact.
• Use progress trends to improve lessons, not only to chase learners.

Common issues and fixes

• If progress is not updating, check whether lessons are published and completion rules are clear.
• If learners complete lessons but do not finish the course, check required lessons, quizzes, assignments, and certificate rules.
• If many learners stall in the same place, improve that lesson with examples, resources, or Q&A.

Online course launch playbook

For how progress tracking connects to lesson improvement, follow-up, and certificates, read the online course launch playbook. Publishing Your First Online Course: Outline to Certificate.

Connected workflows

• Create member access
• Collect pay-now payments from plugins
• Create a welcome journey
• Understand Customer 360

Placeholder media

• Screenshot placeholder: add an annotated screenshot of track course progress with learner names, email addresses, payment details, private progress notes, and unpublished course material blurred.
• Video placeholder: add a short walkthrough that shows the manual course path, then shows how to ask Faster AI for the same setup or review before learners can access it.

Related help

• Enroll customers in a course
• Issue course certificates
• Review course Q&A