Deposits are useful for consultations, high-demand appointments, workshops, services with preparation cost, or bookings where no-shows are expensive. Set them up clearly so customers understand what they are paying and what happens next.

What this guide helps you do

• Add a deposit requirement to a bookable service or event.
• Connect payment status to the booking and customer record.
• Review refund, cancellation, and confirmation behavior before sharing the booking path.

Before you start

• Connect payments for the workspace.
• Decide deposit amount, refund terms, and whether the deposit applies to the final balance.
• Prepare customer-facing copy explaining the deposit.

Do it manually

1. Open the bookable service or event.
2. Find payment, deposit, or checkout settings.
3. Choose the deposit amount or percentage and when payment is required.
4. Add clear confirmation and cancellation copy.
5. Save and submit a test booking to confirm payment status appears correctly.
6. Review how deposits appear in the customer record, booking record, and money dashboard.

Ask Faster AI

• Add a deposit requirement to this consultation booking and draft clear customer-facing deposit terms for review.
• Review this booking deposit setup for missing amount, refund terms, payment connection, and confirmation copy.
• Create a follow-up task for bookings where the deposit failed or is still pending.

Review before customers use it

• Check deposit amount, currency, refund terms, and whether remaining balance is handled later.
• Confirm customers cannot misunderstand the deposit as the full price unless it is the full price.
• Review payment-related AI suggestions before saving them.

Common issues and fixes

• If deposit payment fails, check payment connection and whether the service allows online payment.
• If customers ask about refunds, make the cancellation and refund copy clearer.
• If the deposit does not appear on the booking, confirm payment status and customer record links.

Booking page best practices

For how to frame deposits without creating a surprise checkout moment, read the booking page best-practices article. Booking Pages That Don't Lose Customers.

First visit to loyal member

For how paid intro visits, deposits, and package bridges can reduce no-shows and support repeat booking, read the wellness studio growth article. Growing a Wellness Studio: From First Visit to Loyal Member.

Event marketing timeline

For why even a small deposit can reduce event no-shows and protect limited-capacity workshops, read the event marketing checklist. The Event Marketing Checklist: Fill Seats Without Paid Ads.

Venue booking playbook

For a practical deposit policy example where a payment protects perishable calendar inventory, read the venue booking playbook. The Venue Owner's Booking and Events Playbook.

Placeholder media

• Screenshot placeholder: add an annotated screenshot of take deposits for bookings with customer names, phone numbers, addresses, payment details, private notes, and calendar details blurred.
• Video placeholder: add a short walkthrough that shows the manual booking path, then shows how to ask Faster AI for the same setup or review before customers can book.

Related help

• Connect payments for your business
• Create a bookable service
• Use deposits and partial payments