Legal
Facebook and Instagram Data Deletion
FASTERHQ, INC. provides the following process for requesting deletion of Facebook or Instagram data held by Faster.
How to request deletion
Email founders@fasterhq.com with the subject Facebook/Instagram data deletion request. Where possible, send the request from the email address associated with your Faster account.
Please include:
- The email address associated with your Faster account.
- Your Faster workspace name.
- The Facebook Page name or Instagram username involved, if known.
- Whether you want deletion of data for a specific connection or all Facebook and Instagram data associated with your Faster account.
Do not send passwords, access tokens, app secrets, or identity documents in your initial request.
What happens next
We will verify your identity and authority to make the request before deleting the Facebook or Instagram data associated with the verified request from Faster. If we need further information to locate your account or verify your request, we will contact you by email.
Disconnecting a channel is different from deleting data
Using Revoke for a connected channel in Faster removes the stored connection credentials. It is not a request to delete all retained Facebook or Instagram data. To request that deletion, use the email process above.
What this request covers
This process concerns Facebook or Instagram data held by Faster. It does not delete your Facebook or Instagram account or remove posts already published on those platforms.
For more information about Faster's data handling, see our Privacy Policy.